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How b7000 Handles Your Personal Data

At b7000, we take the privacy of your account data seriously — from the moment you open an account to every transaction you make via UPI, Paytm or…

Data collected only as neededUPI, Paytm, PhonePe payment records securedYou can request your data anytimeNo third-party sale of your informationIndia-applicable jurisdiction
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b7000 How b7000 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or delete your personal data held by b7000, you can reach our dedicated privacy team through any of the channels below.

Live Chat Start a live chat session from within your b7000 account dashboard. Our team handles data-access and correction requests directly through chat, around the clock, seven days a week.
Email Privacy Request Send a detailed request to our privacy inbox with your registered account email in the subject line. We log receipt automatically and aim to resolve your request within 72 hours of confirmation.
Account Support Portal Log in and navigate to Account Settings, then select Privacy and Data. From there you can download a copy of your data, flag inaccuracies or raise a deletion request without contacting support directly.
DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

Our data practices at b7000 are built around giving you visibility and control. We use encryption in transit and at rest, apply role-based access internally so only relevant teams see your records…

Encryption in Transit and at Rest

Every data packet moving between your device and our servers is protected by TLS encryption. Stored records — including your UPI and Paytm transaction references — are encrypted at rest using industry-standard algorithms.

Cookie Use and Your Choices

We use session cookies to keep you logged in, and analytics cookies to see which lobby sections you open most. You can manage or revoke cookie consent at any time through the Cookie Preferences panel in your account settings.

Account Security and Access Logs

Each login to your b7000 account is timestamped and stored in your personal access log. If you see a session you do not recognise, you can terminate it immediately from the Security tab and request a full log export.

Data Retention Periods

Transaction records — including PhonePe and Paytm payment references — are retained for as long as required under applicable financial regulations. Account profile data is deleted within 30 days of a verified account-closure request.

Who to Contact for Data Changes

Our privacy team handles all requests for data access, correction and deletion. Reach them via live chat or email with your registered account address; they will verify your identity before making any changes to your records.

How to Request Data Changes

Submit a written request through the Account Settings portal or by email. State clearly whether you want to access, correct or delete specific data. We confirm receipt within 24 hours and complete the action within the period required by applicable law.

Common Questions About Your Privacy at b7000

These questions cover the data rights and privacy practices our account-holders ask about most frequently. If your question is not answered here, raise it directly with our privacy team via live chat or email.

We collect your name, email address, mobile number and date of birth at registration. Once you make a deposit via UPI or Paytm, we also log the transaction reference and amount — but never your raw bank credentials or PIN.

Profile data is deleted within 30 days of a verified closure request. Transaction records linked to UPI, Paytm or PhonePe payments may be retained longer where financial regulations in India require it; we will tell you the applicable period on request.

Yes. Log in, go to Account Settings, and select Privacy and Data to download a structured copy. Alternatively, email our privacy team from your registered address and we will prepare the export within the timeframe required by applicable law.

We do not sell or rent your personal data to third-party advertisers. We may share limited data with payment processors like UPI or Paytm solely to complete transactions, and with legal or regulatory bodies where the law requires disclosure.

Open the Account Settings panel and edit your profile directly for basic details. For fields you cannot edit yourself — such as your registered mobile number or KYC documents — contact our privacy team via live chat and they will update the record after identity verification.

Your rights under applicable Indian data-protection law include the right to access your data, correct inaccuracies, withdraw consent for non-essential processing, and request deletion subject to legal retention requirements. These rights apply where local law permits and we honour every verified request.

We use essential cookies to maintain your login session and analytics cookies to understand lobby usage patterns. You can turn off non-essential cookies at any time via the Cookie Preferences panel in your account — doing so will not affect your ability to play or make payments.

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