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What These Terms Mean for You

These terms and conditions form the agreement between you and b7000 when you open an account and access our lobby — covering everything from how your account is…

Account eligibility depends on local lawUPI & Paytm deposits coveredWithdrawal rules outlined clearlyAccount closure process explainedDispute resolution steps included

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How These Terms Apply to Your Account

b7000 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

b7000 operates subject to the laws of the jurisdiction in which it is registered. Access to our platform and the ability to open an account depends on the laws of your local region — if local law does not permit access to online wagering services, you

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should not register. These terms govern every interaction with our platform: placing wagers, depositing funds via UPI, Paytm or PhonePe, requesting withdrawals, and communicating with our support team. We reserve the right to update these terms at any time; when we do, we will notify you
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via your registered email address. Continued use of the account after a terms update constitutes acceptance of the revised conditions. If you disagree with any change, you may close your account by contacting support before the effective date of the update.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you believe a rule has been applied incorrectly to your account, our support team is available around the clock.

Live Chat Open the chat widget from any page on b7000.co and connect with a support agent in real time. Responses typically arrive within two minutes, day or night, including weekends and public holidays.

Email Support Send a detailed query to our support address for a written response within 24 hours. Email is the recommended channel when you need a formal record of how a specific term was interpreted or applied to your account.

Help Centre Our on-site Help Centre contains plain-language summaries of key clauses, account rules, and withdrawal conditions. Search by topic to find the relevant section before escalating to a live agent.

HOW WE PROTECT YOUR ACCOUNT

Data, Security and Account Practices

Our terms and conditions are backed by concrete account-management practices that protect your data, secure your wallet, and give you clear paths to request changes or resolve disputes.

Data We Collect

We collect the information you provide at registration — name, email, and payment details — along with session and wagering data generated during account use. We do not sell this data to third parties and use it only to operate your account.

Cookie Policy

Our platform uses session cookies to keep you logged in and analytical cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time, though disabling essential cookies may affect account functionality.

Account Security

Your account is protected by password authentication and optional two-factor verification. We will never ask for your password by email or chat. If you receive a message requesting your credentials, report it to our support team immediately.

Data Retention

We retain your account data for the period required by applicable law in our operating jurisdiction. After account closure, personal data is deleted or anonymised within the timeframe mandated by our data-handling obligations, typically within 90 days.

Requesting Changes

You may request a correction to your personal data at any time by contacting support via live chat or email. We aim to action verified correction requests within five business days and will confirm the change in writing to your registered email address.

Dispute Resolution

If you believe a wager was settled incorrectly or a term was misapplied, submit a formal dispute via email with your account ID and the relevant wager reference. We review all disputes within 48 hours and respond with a reasoned written decision.

Common Questions About These Terms

The questions below cover the areas where account holders most often need clarification. If your question is not answered here, our support team is available via live chat or email at any time.

Access depends entirely on whether local law in your region permits online wagering. If your local law allows it, you may open an account. We advise you to check your regional regulations before registering and confirm you are permitted to participate.

On account closure, we retain your data for the period required by applicable law, then delete or anonymise it — ordinarily within 90 days. You will receive written confirmation once deletion is complete if you request it at the time of closure.

We send an email notification to your registered address whenever terms are revised, stating the effective date of the change. The updated terms are also published on this page. Continued use of your account after the effective date means you accept the new version.

Yes. Contact support by live chat or email with your account ID and the details you want corrected. We action verified requests within five business days and confirm the change in writing so you have a record of the update.

All transactions processed through your account wallet are covered — including deposits and withdrawals via UPI, Paytm, PhonePe and Google Pay. The terms set out the conditions under which funds are accepted, held, and released back to your payment method.

Send a formal dispute by email with your account ID, the wager or transaction reference, and a description of the issue. Our team reviews all disputes within 48 hours and returns a written decision explaining how the relevant term was applied to your case.

The core account terms are the same regardless of which payment method you use. Processing times may differ — UPI and Paytm deposits typically clear in under a minute — but the rules governing eligibility, account use, and withdrawal remain consistent across all methods.

What These Terms Mean for You

Reach Us About These Terms

Data, Security and Account Practices

Data We Collect

Cookie Policy

Account Security

Data Retention

Requesting Changes

Dispute Resolution

Common Questions About These Terms

01 Can I open an account with b7000 if I am based in India?

02 What happens to my account data if I close my account?

03 How will I know if these terms and conditions have been updated?

04 Can I request a correction to my personal information?

05 Which payment methods are covered under these terms?

06 What is the process if I want to raise a formal dispute?

07 Are these terms different for UPI and Paytm deposits compared to other payment methods?

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